ISO 27001 Certification in Singapore

ISO 27001 Certification in Singapore is an internationally recognized standard that helps organizations establish, implement, maintain, and continuously improve an Information Security Management System (ISMS). In today’s digital-driven economy, businesses in Singapore handle large volumes of sensitive data, making information security a top priority. ISO 27001 provides a structured framework to identify risks, protect critical information, and ensure data confidentiality, integrity, and availability.

Achieving ISO 27001 Certification in Singapore demonstrates an organization’s commitment to safeguarding customer data, complying with regulatory requirements, and building trust with stakeholders. It applies to organizations of all sizes and industries, including IT companies, financial institutions, healthcare providers, and startups.

Many businesses engage experienced ISO 27001 Consultants in Singapore to guide them through the certification journey. These consultants help conduct risk assessments, develop security policies, implement controls, and prepare teams for audits. With expert support, organizations can achieve compliance efficiently while aligning information security with business objectives.

Professional ISO 27001 Services in Singapore typically include gap analysis, documentation support, internal audits, training, and certification assistance. By adopting ISO 27001, organizations not only reduce security risks but also gain a competitive advantage in both local and international markets, positioning themselves as reliable and security-focused partners.

What Is the Significance of ISO 27001 Certification for Singapore-Based Businesses?

In today’s digitally driven economy, information security has become a top priority for businesses in Singapore. With increasing cyber threats, data breaches, and strict regulatory requirements, organizations must take proactive steps to protect sensitive information. ISO 27001 Certification in Singapore plays a crucial role in helping businesses establish a structured and internationally recognized Information Security Management System (ISMS). This certification demonstrates a company’s commitment to safeguarding customer data, intellectual property, and business-critical information while maintaining compliance with local and global standards.

For Singapore-based businesses operating in sectors such as finance, IT, healthcare, logistics, and e-commerce, ISO 27001 is more than just a certification—it is a strategic advantage. It enhances organizational resilience, builds stakeholder trust, and strengthens risk management practices in an increasingly competitive marketplace.

Why ISO 27001 Certification Matters for Businesses in Singapore

Singapore is known for its strong regulatory framework and emphasis on data protection, including the Personal Data Protection Act (PDPA). ISO 27001 aligns closely with these regulations, helping organizations meet legal, contractual, and customer expectations efficiently.

Key reasons why ISO 27001 is significant include:

• Enhanced data security: Protects confidential business and customer information from cyber threats and unauthorized access
• Regulatory compliance: Supports compliance with PDPA and other industry-specific data protection requirements
• Improved risk management: Identifies, assesses, and mitigates information security risks systematically
• Business credibility: Builds trust among customers, partners, and investors
• Operational efficiency: Reduces security incidents and improves internal processes

Competitive Advantage in the Singapore Market

With many organizations competing for contracts and partnerships, especially in government and enterprise sectors, ISO 27001 certification often acts as a differentiator. Many clients and multinational corporations prefer working with ISO 27001-certified companies to ensure data security standards are met.

Benefits that strengthen competitive positioning include:

• Increased chances of winning government and enterprise tenders
• Improved reputation in local and international markets
• Stronger customer confidence and long-term business relationships
• Easier expansion into global markets that recognize ISO standards

Importance of Professional ISO 27001 Services in Singapore

Engaging professional ISO 27001 Services in Singapore ensures a smoother and more efficient certification process. These services are tailored to the unique operational, technological, and compliance needs of Singapore-based organizations.

Key advantages of ISO 27001 services include:

• Faster certification timelines with minimal business disruption
• Customized security controls suited to organizational size and industry
• Continuous improvement through internal audits and monitoring
• Ongoing compliance support post-certification

The significance of ISO 27001 Certification in Singapore goes far beyond data protection—it is a strategic investment in trust, compliance, and business growth. With the support of experienced ISO 27001 Consultants in Singapore and reliable ISO 27001 Services in Singapore, businesses can confidently protect their information assets, meet regulatory expectations, and strengthen their competitive edge in both local and global markets.

Which ISO 27001 Certification Services Are Offered in Singapore?

In today’s digital-driven economy, protecting sensitive information has become a top priority for businesses in Singapore. With increasing cyber threats, data breaches, and regulatory requirements, organizations are turning to ISO 27001 Certification in Singapore to strengthen their information security management systems (ISMS). ISO 27001 is an internationally recognized standard that helps businesses manage risks related to data confidentiality, integrity, and availability.

To achieve certification successfully, companies often rely on professional ISO 27001 Consultants in Singapore who offer end-to-end guidance—from gap analysis to final certification audits. These consulting and certification services are designed to help organizations meet compliance requirements while improving overall information security practices.

ISO 27001 Certification Services in Singapore

Once the ISMS is implemented, organizations move toward formal certification. ISO 27001 Certification Services in Singapore support businesses throughout the certification lifecycle and ensure a smooth audit process.

Certification Services Typically Include:

• Pre-Certification Audit Support
  Reviewing ISMS readiness before the official certification audit.
• Stage 1 Audit Coordination
  Supporting documentation review and addressing identified concerns.
• Stage 2 Certification Audit Assistance
  Ensuring operational controls are effectively implemented and demonstrated during audits.
• Corrective Action Support
  Addressing non-conformities identified by certification bodies.
• Certification Body Liaison
  Coordinating with accredited certification bodies in Singapore.
• Surveillance and Recertification Support
  Ongoing assistance for annual surveillance audits and recertification after three years.

ISO 27001 certification is no longer optional for organizations handling sensitive data in Singapore—it is a strategic necessity. By leveraging professional ISO 27001 Certification Services in Singapore, businesses can achieve compliance efficiently while building a robust information security framework. From consulting and implementation to certification and ongoing support, ISO 27001 services help organizations stay secure, compliant, and competitive in today’s digital landscape.

Who Are the Top ISO 27001 Certification Providers in Singapore?

In today’s digital-first economy, organizations in Singapore face increasing pressure to protect sensitive information and comply with global information security standards. This is where ISO 27001 Certification in Singapore plays a critical role. Achieving this certification demonstrates a strong commitment to information security, risk management, and regulatory compliance. Choosing the right certification provider or consultant is therefore a strategic decision that can directly impact the success, cost, and timeline of your ISO 27001 journey.

Rather than focusing on competitors’ claims, this guide explains what defines the top ISO 27001 certification providers in Singapore, what services they offer, and how organizations can select the most suitable partner for their needs.

What Makes a Top ISO 27001 Certification Provider?

The leading ISO 27001 certification providers in Singapore are recognized not just by their brand name, but by the value and assurance they deliver. Top providers usually share the following characteristics:

• Strong knowledge of ISO 27001 requirements and Annex A controls
• Experience across multiple industries in Singapore
• Auditors and consultants with recognized international credentials
• Clear, transparent certification processes
• Alignment with Singapore’s regulatory and data protection environment

How to Choose the Right ISO 27001 Certification Partner

When selecting among the top ISO 27001 certification providers in Singapore, organizations should consider:

• Proven local experience with Singapore-based companies
• Clear separation between consulting and certification services
• Practical, business-focused approach rather than purely theoretical guidance
• Transparent pricing with no hidden costs
• Post-certification support for continual improvement

The top providers of ISO 27001 Certification in Singapore are those that combine technical expertise, local regulatory understanding, and a practical approach to information security. Whether you are engaging ISO 27001 Consultants in Singapore for implementation support or working with an accredited ISO 27001 Certification Company in Singapore for auditing, the right partner can simplify the certification journey and deliver long-term value.

By choosing a trusted and experienced ISO 27001 provider, organizations in Singapore can strengthen their information security framework, build customer trust, and confidently compete in global markets.

What Are the Steps Involved in Obtaining ISO 27001 Certification in Singapore?

In today’s digital-first business environment, protecting sensitive information is not just a best practice—it is a necessity. Organizations in Singapore increasingly pursue ISO 27001 Certification in Singapore to demonstrate their commitment to information security, regulatory compliance, and customer trust. ISO 27001 provides a structured framework for managing information security risks and safeguarding data assets effectively.

Obtaining certification may seem complex, but when broken down into clear steps, the ISO 27001 Certification Process in Singapore becomes manageable and systematic. Below is a detailed explanation of each stage involved.

Step 1: Understand ISO 27001 Requirements and Scope

The first step is to gain a solid understanding of the ISO 27001 standard and how it applies to your organization. This includes defining the scope of your Information Security Management System (ISMS), such as departments, locations, systems, and processes involved.

Key activities in this step include:

• Understanding ISO 27001 clauses and Annex A controls
• Identifying internal and external issues affecting information security
• Defining ISMS boundaries and objectives
• Assigning roles and responsibilities for implementation

Many organizations engage ISO 27001 Consultants in Singapore at this stage to ensure correct interpretation of the standard and avoid costly mistakes later.

Step 2: Conduct a Gap Analysis

A gap analysis helps assess your organization’s current information security practices against ISO 27001 requirements. This step highlights weaknesses and areas that need improvement before formal implementation begins.

During the gap analysis, organizations typically:

• Review existing security policies and procedures
• Identify missing or ineffective controls
• Evaluate compliance with legal and regulatory requirements
• Develop a roadmap for ISO 27001 implementation

This step provides clarity on readiness and helps prioritize actions for certification.

Step 3: Perform Risk Assessment and Risk Treatment

Risk assessment is a core component of the ISO 27001 framework. Organizations must identify information security risks and decide how to manage them effectively.

This step involves:

• Identifying information assets and associated threats
• Assessing risk likelihood and impact
• Selecting appropriate risk treatment options
• Creating a Statement of Applicability (SoA)

A structured risk management approach ensures that security controls are aligned with real business risks rather than assumptions.

Step 4: Develop ISMS Documentation

ISO 27001 requires documented policies, procedures, and records to support the ISMS. Proper documentation ensures consistency, accountability, and traceability across the organization.

Important documents include:

• Information security policy
• Risk assessment and treatment methodology
• Access control and incident management procedures
• Business continuity and disaster recovery plans

Well-structured documentation simplifies audits and strengthens overall security governance.

Step 5: Implement Information Security Controls

Once documentation is in place, organizations must implement the selected security controls across operations. This step translates planning into action.

Implementation typically covers:

• Technical controls such as encryption and access management
• Administrative controls including policies and training
• Physical security measures
• Employee awareness and training programs

Effective implementation ensures that security measures are embedded into daily operations.

Step 6: Conduct Internal Audit and Management Review

Before applying for certification, organizations must verify that the ISMS is working as intended. Internal audits and management reviews are mandatory under ISO 27001.

This stage includes:

• Conducting internal ISMS audits
• Identifying nonconformities and improvement areas
• Reviewing ISMS performance with top management
• Approving corrective actions

These reviews demonstrate leadership commitment and continuous improvement.

Step 7: Certification Audit by an Accredited Body

The final step in the ISO 27001 Certification Process in Singapore is the external certification audit conducted by an accredited certification body.

The audit is conducted in two stages:

• Stage 1 Audit: Review of ISMS documentation and readiness
• Stage 2 Audit: Evaluation of ISMS implementation and effectiveness

Upon successful completion, your organization is awarded ISO 27001 Certification in Singapore, valid for three years with annual surveillance audits.

Achieving ISO 27001 certification is a strategic investment for organizations operating in Singapore. By following a structured approach and understanding each step clearly, businesses can successfully strengthen their information security posture. Whether you are a startup or an established enterprise, ISO 27001 Registration in Singapore builds trust, improves resilience, and supports long-term growth.

How Much Should a Company Budget for ISO 27001 Certification in Singapore?

In today’s digital-first economy, protecting sensitive information is no longer optional. Many organizations in Singapore are pursuing ISO 27001 Certification in Singapore to demonstrate strong information security practices, gain customer trust, and meet regulatory requirements. 

The cost of ISO 27001 is not fixed. It varies based on several organizational and operational factors. Understanding these elements will help companies plan a realistic budget and avoid unexpected expenses during the certification journey.

Understanding ISO 27001 Certification Cost in Singapore

The ISO 27001 Certification Cost in Singapore typically includes multiple components rather than a single fee. These costs arise at different stages of implementation, audit, and ongoing maintenance.

Most companies should view ISO 27001 not just as a certification expense, but as an investment in long-term data security and business credibility.

Key Factors That Influence ISO 27001 Cost in Singapore

Several factors determine how much a company should budget for certification:

• Company Size and Structure
  Larger organizations with multiple departments, locations, or complex processes generally require more effort, documentation, and audit time.
• Scope of Certification
  Certifying the entire organization will cost more than limiting the scope to a specific department or business function.
• Current Information Security Maturity
  Companies with existing security policies and controls spend less than those building an Information Security Management System (ISMS) from scratch.
• Industry and Risk Level
  Highly regulated industries such as finance, healthcare, or IT services often need stronger controls, increasing implementation and audit costs.

Cost Components to Budget For

When estimating the ISO 27001 Cost in Singapore, companies should consider the following elements:

1. ISO 27001 Consultant Fees

Engaging professional ISO 27001 Consultants in Singapore is a common choice, especially for first-time certification.

Consultant costs depend on:

• Project duration
• Level of customization required
• On-site vs remote support

Consultants help reduce errors, speed up certification, and ensure compliance with Singapore-specific regulatory expectations.

2. Internal Resource and Training Costs

Internal teams must dedicate time to:

• Risk assessments
• Policy development
• Control implementation
• Employee awareness training

3. Certification Body Audit Fees

Accredited certification bodies charge for:

• Stage 1 audit (documentation review)
• Stage 2 audit (implementation assessment)

4. Technology and Security Investments

Some organizations may need to invest in:

• Access control systems
• Data backup solutions
• Network security tools
• Incident monitoring software

These costs vary widely depending on existing infrastructure.

5. Ongoing Maintenance and Surveillance Audits

ISO 27001 certification is valid for three years, with annual surveillance audits.

Ongoing costs include:

• Surveillance audit fees
• ISMS updates
• Continuous improvement activities
• Recertification audits after three years

Budgeting for ISO 27001 Certification in Singapore requires more than estimating a single fee. It involves understanding your organization’s security maturity, scope, and long-term goals. While the ISO 27001 Certification Cost in Singapore may seem significant initially, the benefits—enhanced data protection, regulatory compliance, customer trust, and competitive advantage—far outweigh the investment.

With proper planning and guidance from trusted ISO 27001 Consultants in Singapore, companies can achieve certification efficiently and cost-effectively.

Who Can Conduct ISO 27001 Audits in Singapore?

As organizations increasingly focus on information security and data protection, ISO 27001 Certification in Singapore has become a key requirement for building trust with customers and meeting regulatory expectations.
Understanding the roles and responsibilities of different audit providers helps organizations choose the right path toward certification and long-term compliance.

Understanding ISO 27001 Audits

An ISO 27001 Audit in Singapore is a structured evaluation of an organization’s Information Security Management System (ISMS). The audit verifies whether policies, processes, and controls align with the ISO 27001 standard and are effectively implemented. Audits are not limited to certification alone; they also support continual improvement and risk management.

Who Is Authorized to Conduct ISO 27001 Audits?

ISO 27001 audits in Singapore can be conducted by different types of professionals and organizations, depending on the audit purpose.

1. Accredited Certification Bodies

Certification bodies are independent organizations accredited to issue ISO certificates. These bodies:

• Conduct Stage 1 and Stage 2 certification audits
• Are required for official ISO 27001 certification
• Use qualified and independent ISO 27001 Auditors in Singapore
• Follow strict accreditation and impartiality rules

Only audits performed by accredited certification bodies result in a valid ISO 27001 certificate.

2. Qualified ISO 27001 Auditors

Professional auditors with recognized ISO 27001 qualifications can conduct audits such as:

• Internal audits
• Supplier or partner audits
• Pre-certification readiness audits

These ISO 27001 Auditors in Singapore typically hold formal auditor training credentials and have hands-on experience in information security management systems.

3. Internal Auditors Within an Organization

Organizations can appoint trained employees as internal auditors to:

• Evaluate ongoing ISMS performance
• Identify gaps before certification audits
• Support continual improvement initiatives

Internal audits are mandatory under ISO 27001, but internal auditors must be independent of the processes they audit.

4. ISO 27001 Consultants

ISO 27001 Consultants in Singapore play a supportive, but important role. While they do not issue certificates, they:

• Conduct mock or gap audits
• Prepare organizations for certification audits
• Guide teams on risk assessments and control implementation
• Help close nonconformities identified during audits

Consultants are especially useful for organizations pursuing ISO 27001 Certification in Singapore for the first time.

Choosing the Right Audit Option

Selecting who conducts your ISO 27001 audit depends on your objective:

• For certification: Engage an accredited certification body
• For readiness and improvement: Work with ISO 27001 consultants or qualified auditors
• For compliance monitoring: Use trained internal auditors

Each option serves a different purpose but contributes to a strong and sustainable ISMS.

Why Auditor Competence Matters

Working with competent ISO 27001 Auditors in Singapore ensures:

• Accurate identification of security risks
• Practical and actionable audit findings
• Alignment with international best practices
• Smooth certification and surveillance audits

An experienced auditor adds value beyond compliance by strengthening your overall information security posture.

ISO 27001 audits are a critical component of achieving and maintaining information security excellence. Whether you are preparing for ISO 27001 Certification in Singapore, conducting an internal review, or improving your ISMS maturity, choosing the right audit professionals makes a measurable difference. By understanding who can conduct ISO 27001 audits and their respective roles, organizations can move forward with confidence and clarity.

What Is Included in ISO 27001 Accreditation in Singapore?

In today’s digital-first business environment, protecting sensitive information is no longer optional—it is a strategic necessity. Organizations in Singapore, from startups to large enterprises, increasingly pursue ISO 27001 Accreditation in Singapore to demonstrate their commitment to information security.

Core Elements Included in ISO 27001 Accreditation in Singapore

ISO 27001 accreditation is comprehensive and covers multiple areas of information security management. Below are the key components included in the standard.

1. Information Security Management System (ISMS)

At the heart of ISO 27001 is the ISMS framework. Organizations must define, document, and implement policies and procedures to manage information security systematically.

This includes:

• Information security policies and objectives
• Defined scope of the ISMS
• Roles, responsibilities, and governance structure
• Integration with business processes

2. Risk Assessment and Risk Treatment

A major requirement of ISO 27001 Accreditation in Singapore is conducting a formal information security risk assessment.

Organizations are required to:

• Identify information assets
• Assess threats, vulnerabilities, and impacts
• Evaluate risks based on likelihood and severity
• Select appropriate risk treatment options

This ensures security controls are chosen based on actual business risks rather than assumptions.

3. Annex A Security Controls

ISO 27001 includes a set of security controls listed in Annex A (aligned with ISO/IEC 27002). These controls cover technical, organizational, and physical security measures.

Key control areas include:

• Access control and identity management
• Cryptography and data protection
• Physical and environmental security
• Network and system security
• Supplier and third-party security
• Incident management and response

Organizations select controls that are relevant to their risk profile and document them in a Statement of Applicability (SoA).

4. Legal, Regulatory, and Compliance Requirements

For organizations in Singapore, ISO 27001 helps align information security practices with local and international regulations.

This includes compliance with:

• Singapore’s Personal Data Protection Act (PDPA)
• Industry-specific regulatory requirements
• Contractual and customer data protection obligations

ISO 27001 ensures that compliance is built into daily operations rather than handled reactively.

5. Operational Controls and Procedures

ISO 27001 requires organizations to implement day-to-day operational controls to protect information assets.

These include:

• Secure system development and change management
• Backup and recovery processes
• Malware protection and patch management
• Logging, monitoring, and incident detection

Such controls help prevent security incidents and minimize business disruption.

6. Incident Management and Business Continuity

A critical inclusion in ISO 27001 Certification in Singapore is preparedness for security incidents.

Organizations must:

• Establish incident response procedures
• Define reporting and escalation processes
• Conduct root cause analysis and corrective actions
• Integrate business continuity and disaster recovery planning

This ensures resilience in the face of cyber threats and operational disruptions.

7. Training and Awareness

ISO 27001 emphasizes that people are a vital part of information security.

Organizations must ensure:

• Employees receive information security awareness training
• Roles handling sensitive data are properly trained
• Awareness programs are reviewed and updated regularly

This reduces human error, one of the leading causes of security breaches.

8. Internal Audits and Management Review

Before certification, organizations must conduct internal audits to verify the effectiveness of the ISMS.

This includes:

• Regular internal ISMS audits
• Management review meetings
• Evaluation of performance metrics
• Continuous improvement actions

These steps ensure leadership involvement and long-term sustainability of the ISMS.

ISO 27001 Accreditation in Singapore is more than a certification—it is a comprehensive framework for managing information security risks in a structured and sustainable way. From risk assessments and security controls to training and continuous improvement, ISO 27001 covers all critical aspects of protecting information assets.

With the support of experienced ISO 27001 Consultants in Singapore, organizations can achieve ISO 27001 Certification in Singapore efficiently while building long-term trust, resilience, and compliance in an increasingly digital world.

How Often Must ISO 27001 Certification Be Renewed in Singapore?

In today’s digital-first business environment, protecting sensitive information is no longer optional. Organizations in Singapore that handle customer data, financial records, or proprietary information often pursue ISO 27001 Certification in Singapore to demonstrate strong information security practices. 

Validity Period of ISO 27001 Certification in Singapore

ISO 27001 certification in Singapore is valid for three years from the date of issuance. However, this does not mean the organization can remain inactive during this period.

To maintain certification status, companies must undergo regular surveillance audits and prepare for a full renewal audit at the end of the three-year cycle.

Why ISO 27001 Renewal in Singapore Is Important

Failing to renew ISO 27001 certification on time can lead to loss of credibility and business opportunities. Renewal ensures your organization continues to meet international information security standards.

Key reasons renewal is critical:

• Maintains trust with clients, regulators, and partners
• Demonstrates continuous improvement in data protection
• Helps meet contractual and legal requirements
• Reduces risk of data breaches and security incidents

What Happens If ISO 27001 Is Not Renewed?

If an organization does not complete ISO 27001 renewal within the specified timeframe:

• Certification status may be suspended or withdrawn
• Clients may question data security reliability
• Re-certification may require starting the process from scratch
• Business contracts requiring certification may be affected

How ISO 27001 Consultants in Singapore Support Renewal

Many organizations engage professional ISO 27001 Consultants in Singapore to manage the renewal process efficiently. Consultants help ensure nothing is missed and that the ISMS remains aligned with updated standards and business risks.

ISO 27001 consultants typically assist with:

• Internal audits and gap assessments
• Updating risk assessments and controls
• Documentation review and improvement
• Staff awareness and training programs
• Preparation for surveillance and renewal audits

Tips to Ensure Smooth ISO 27001 Renewal

To avoid last-minute issues during renewal, organizations should:

• Conduct internal audits at least once a year
• Review and update risk registers regularly
• Track corrective and preventive actions
• Keep ISMS documentation current
• Work closely with ISO 27001 consultants

ISO 27001 certification in Singapore is not a one-time achievement—it requires continuous commitment. While the certification is valid for three years, annual surveillance audits and timely ISO 27001 renewal in Singapore are essential to maintain compliance and trust.

With proper planning and the support of experienced ISO 27001 Consultants in Singapore, organizations can ensure a smooth renewal process while strengthening their overall information security posture.

How to Choose the Right ISO 27001 Consultants in Singapore with B2Bcert ? 

Choosing the right ISO 27001 consultants in Singapore is a critical step for organizations aiming to strengthen their information security management system (ISMS) and achieve ISO 27001 certification efficiently. With many consultants available in the market, partnering with a trusted provider like B2Bcert can make the process smoother, faster, and more cost-effective.

First, assess the consultant’s experience and expertise in ISO 27001 implementation. A reliable consultant should have proven experience across different industries and a strong understanding of Singapore’s regulatory and business environment. B2Bcert works with qualified ISO 27001 experts who are well-versed in global standards and local compliance requirements, ensuring your ISMS aligns with both.

Second, evaluate the end-to-end support offered. ISO 27001 certification is not just about documentation; it involves risk assessment, control implementation, internal audits, and certification audits. B2Bcert provides complete support—from gap analysis and risk management to audit preparation—helping organizations avoid common pitfalls and delays.

Third, consider the consultant’s customization approach. Every organization has unique information security risks and operational structures. The right ISO 27001 consultant should tailor the ISMS to your business needs rather than using a one-size-fits-all template. B2Bcert focuses on customized solutions that integrate seamlessly with your existing processes.

Another important factor is cost transparency and timelines. Hidden costs and unrealistic timelines can disrupt projects. B2Bcert offers clear pricing, defined milestones, and practical timelines, helping organizations plan their certification journey confidently.

Finally, look at client support and post-certification assistance. ISO 27001 requires continual improvement and surveillance audits. B2Bcert supports organizations even after certification, ensuring long-term compliance and sustained information security performance.

By choosing B2Bcert as your ISO 27001 consultant in Singapore, you gain a trusted partner dedicated to securing your information assets, improving stakeholder confidence, and achieving certification with ease and confidence.